hotel management system Plazaro


Ochrana osobních údajů


Apps Dev Team s.r.o.
Company ID number: 247 01 009
with registered office at Kpt. Jaroše 1922/3, 602 00, Brno - Černá Pole Company registered in the Commercial Register in Brno, C liner 78570
Acting by Mr. Oldřich Kotík, Managing Director

Terms between Provider and User

1.1 The Provider operates the Plazaro online hotel reservation system on the website"Plazaro") and users (mainly accommodation facility managers) provides access to its use.

1.2 The Provider is the User's Personal Information Manager pursuant to Article 4 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, the General Regulation on the Protection of Personal Data (the "Regulation"). The Provider undertakes to process personal data in accordance with legal regulations, especially the Regulation.

1.3 Personal data means any information about an identified or identifiable natural person; an identifiable natural person is a natural person that can be identified directly or indirectly, in particular by reference to a particular identifier such as name, identification number, location data, network identifier or one or more specific physical, physiological, genetic, psychological, economic, the social identity of that individual ("Personal Data").

1.4 When creating an account, personal information is required to successfully create your account (name and contact information). The purpose of the processing of personal data is to create a user's account and exercise the rights and obligations arising from providing access to Plazaro's use, as well as sending business communications and doing other marketing activities. The legal reason for the processing of personal data is the fulfillment of the contract pursuant to Article 6 (1) b) Regulation, fulfillment of the statutory duty of the administrator pursuant to Article 6 (1) c) The Regulation and the legitimate interest of the Provider pursuant to Article 6 (1) f) Regulation. The Provider's legitimate interest is the processing of personal data for direct marketing purposes.

1.5 The Service Provider uses subcontractor services, in particular mailing and hosting providers and file repositories (personal data may be stored in 3rd countries). The Provider must inform the user about the involvement of another Personal Data Processor and allow the user to object to such involvement. The Provider must ensure that all subcontractors in their capacity as personal data processors comply with all data protection obligations under the Regulation.

1.6 The Provider shall store the user's personal data for the time necessary to exercise the rights and obligations arising from the contractual relationship between the Provider and the User and the enforcement of the claims arising from these contractual relationships for a period of 5 years from the termination of the contractual relationship unless otherwise provided by law. After it expires, data will be deleted.

1.7 The User has the right to request from the Provider access to his or her personal data pursuant to Article 15 of the Regulation, the repair of personal data pursuant to Article 16 of the Regulation, or the restriction of processing pursuant to Article 18 of the Regulation. The user has the right to delete personal data pursuant to Article 17 (1) (a) and (c) to (f) of the Regulation. In addition, the user has the right to object to the processing under Article 21 of the Regulation and the right to data transferability under Article 20 of the Regulation.

1.8 The user has the right to file a complaint with the Personal Data Protection Office if he/she considers that his/her right to privacy is violated.

1.9 The user is under no obligation to provide personal information. However, the provision of personal data is a necessary requirement for the conclusion and performance of the contract, and without the provision of personal data, it is not possible to conclude the contract or to execute it by the provider.

1.10 The Provider does not automatically make individual decisions within the meaning of Article 22 of the Regulation.

1.11 The Provider uses so-called cookies to enhance the quality of its services, offer personalization, collecting anonymous data, and for analytical purposes in its presentation. By using the site, the user agrees to use the technology.

1.13 The user agrees to these terms by checking the consent via the online form when creating a user account. By signing your consent, the user expresses their acceptance of the terms and conditions and accepts them in their entirety.

1.14 The Provider is entitled to change these terms. The Provider is obliged to publish a new version of the terms on its website without any undue delay. will send the new version to the user's email address.

1.15 Further information regarding these terms and conditions is available at or + 420 (+ 420) 774 216 322.

Last update of term conditions: 18.5.2018


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Terms between administrator and processor

2.1 The Provider is in relation to the personal data of the customer's customers by the processor in accordance with Article 28 of the Regulation. The user is the administrator of this data.

2.2 By creating an account, the provider closes with the user the following personal data processing agreement (processing agreement).

2.3 You can print the contract at any time in your account (Settings> Basic), including the data you have added.